Confidentiality

Session confidentiality information that you disclose within Fairwinds sessions is confidential.

Examples of the exceptional circumstances when information would be shared to the relevant authorities are:

• where disclosure is made at your request or with your consent
• where we are legally required to do so
• where we believe that someone, especially a child or vulnerable adult is at risk of harm
• where we believe you are at risk of harm
• where disclosure is permitted by law and required to protect our interest.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites You should exercise caution and look at the privacy statement applicable to the website in question.

The type of personal information we collect

We currently collect and process the following information:

• Name, DOB, profession
• Phone number and email address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you so we can make contact with you, your information is also used for data and research purposes.

We may share some of this information with funding partners and relevant stake holders, this information will be anonymous and only with your permission which will be discussed during our first appointment.

The only time we would share information without permission is if the law requires us to do so in regards to risk or safeguarding issues.

If you are feeling vulnerable or at risk or aware of someone that is, please contact the Cornwall 24/7 mental health crisis support line 0800 038 5300 or access via Cornwall Partnership NHS Foundation Trust which has a direct link and provides more information on support services –

Worried about someone’s mental health? | Cornwall Partnership NHS Foundation Trust (cornwallft.nhs.uk)

Call 999 or go to the emergency department now if:

• someone’s life is at risk, for example they have seriously injured themselves or taken an overdose
• you do not feel you can keep yourself or someone else safe

Please note that there are other forms of support available which are:

PAPYRUS 24/7 – 0800 068 41 41

SAMARITANS – 116 123 (free from mobile or landline)

SHOUT – Text SHOUT to 85258

SANE (4pm-10pm) – 0300 304 7000

CALM (Campaign against living miserably) for men (5-midnight) – 0800 58 58 58

SAFER FUTURES – Domestic Abuse and Sexual Violence – 0300 777 4777

If you struggle with suicidal thoughts or are supporting someone else, it may help to make a safety plan to use if you need it:

• the Staying Safe website provides information on how to make a safety plan, including video tutorials and online templates to guide you through the process
• the mental health charity Mind also provides information on planning for a mental health crisis