Confidentiality Statement

Session confidentiality information that you disclose within Fairwinds sessions is confidential.

Examples of the exceptional circumstances when information would be shared to the relevant authorities are:

  • where disclosure is made at your request or with your consent
  • where we are legally required to do so
  • where we believe that someone, especially a child or vulnerable adult is at risk of harm
  • where we believe you are at risk of harm
  • where disclosure is permitted by law and required to protect our interest.

Security: links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites You should exercise caution and look at the privacy statement applicable to the website in question.

Personal information:

The type of personal information we collect

We currently collect and process the following information:

  • Name, DOB, profession
  • Phone number and email address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you so we can make contact with you, your information is also used for data and research purposes.

We may share some of this information with funding partners and relevant stake holders, this information will be anonymous and only with your permission which will be discussed during our first appointment.

The only time we would share information without permission is if the law requires us to do so in regards to risk or safeguarding issues.

Fairwinds is not a crisis service

Useful Numbers for More Urgent Help

General Practitioner

  • GP’s can be a really helpful point of contact in co-ordinating various sources of support

Cornwall Partnership NHS Foundation Trust has launched a new 24/7 open access telephone service for anyone worried about their mental health. Support is available to anyone, regardless of age, all day every day by calling free on 0800 038 5300.

I need help now | Cornwall Partnership NHS Foundation Trust (

Valued Lives Valued Lives Mental Health Care and Crisis Service

  • 0800 260 6759

Samaritans Samaritans | Every life lost to suicide is a tragedy | Here to listen

  • 116 123 (free from mobile or landline)
  • Samaritans can be called at any time of the day or night for anyone who is experiencing emotional distress themselves or those supporting people in distress. Calls costs the same as that of a local call or may be a free call, dependent on the arrangements you have with your own phone provider. If you can’t afford the cost of a call, Samaritans accept reverse charge calls. You can also ask them to call you back.


  • (6pm – 11pm) – 0845 767 800

NHS Direct

  • 111


Home | Papyrus UK | Suicide Prevention Charity (

Making a safety plan

If you struggle with suicidal thoughts or are supporting someone else, it may help to make a safety plan to use if you need it:

Ending Therapy

You may wish to end your sessions whenever you feel necessary and without explanation, or you may wish to take a break and resume therapy, when ready, at a later date, this can all be discussed with your therapist and your wishes respected.

Or equally you may have reached the ending of your agreed contract for therapy or have naturally reached the ending of your agreed time with your therapist and every eventuality is fine.

© Copyright 2020 Fairwinds Cornwall Limited, 16 Kenstella Road, Newlyn, Penzance , TR18 5AY. Company number: 12781077. Website by Nigel Pengelly